This position will work closely with the IT Service Desk Team Lead to ensure prompt customer service and quick response times to IT desktop support requests.
Qualified candidates will provide quality support with a high degree of customer satisfaction, technical expertise and timeliness. Support will be provided following an ITSM ticketing system. Successful candidates must be currently attending a technical college and be able to work 30 hours a week throughout the spring semester. A good personality and excellent written and verbal communication are very important due to the amount of interaction with internal customers. Individuals must be able to work well with limited direction and supervision, be detail oriented, extremely organized, and self motivated with sense of ownership in their area of responsibility.
This role may require additional duties and/or assignments as designated by management.
At Cree | Wolfspeed, we’ve spent more than 30 years developing industry firsts as a leader in wide bandgap semiconductor technology. Not familiar with all of our products? That is because we are a part of the invisible revolution; if we do our job right you will never know we were there. Our products make impossible possible like our LEDs that power cities to our Silicon Carbide (SiC) and Gallium Nitride (GaN) components that power electric vehicles, solar energy, telecommunications and industrial, military and aerospace solutions.
We believe in enabling the world to do more with less. That’s why we encourage each other to think unconventionally, take ownership and solve real problems. Interested in a career at Cree | Wolfspeed? We want to meet you. Submit your application now.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.