Job Title: IT Service Desk Technician
This position will work closely with the IT Service Desk Team Lead to ensure prompt customer service and quick response times to IT desktop support requests.
Qualified candidates will provide quality support with a high degree of customer satisfaction, technical expertise and timeliness. Support will be provided following an ITSM ticketing system. Successful candidates must understand the importance of maintaining a 24x7 production environment. The ability to work well under pressure and handle stressful situations is a must. A good personality and excellent written and verbal communication are very important due to the amount of interaction with internal customers. Individuals must be able to work well with limited direction and supervision, be detail oriented, extremely organized, and self motivated with sense of ownership in their area of responsibility.
Since our beginning 30 years ago, we have introduced innovative and disruptive solutions that enable a more efficient, productive and safer world. We continue our leadership in developing market-leading lighting-class LEDs, lighting products and semiconductor products for power and radio frequency (RF) applications. We believe in unlocking the power and potential of technology, enabling the world to do more with less. We aim to transform the way people experience light and are also leading the innovation of Power/RF products that move us toward a more energy efficient future.
Be part of our future and have a direct impact while working for an organization that provides a place to work alongside brilliant people, a competitive total rewards package, and a problem solving culture. We invite you to submit an application if you feel we would be a good fit.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.