Cree

Customer Service Representative

CA-Mississauga
Requisition ID
2017-5136
Category (Portal Searching)
Customer Service/Support

Job Description

Customer Service Representative

Cree Canada is seeking Customer Service Representative to be This role is the face of the customer, providing support to representatives and customers Canada-wide. As an entry level position in a growing company, our small and friendly team environment is a perfect place to start your career.

This opportunity will appeal to an individual who takes pride in doing great work every day and who enjoys learning and applying technical specifications to the fulfillment of customer needs. The right candidate will have an innate ability to multi-task and prioritize, with a genuine desire to exceed customer expectations.

Job Responsibilities

  • Handle all incoming calls and emails from customers with courtesy and professionalism
  • Review and enter technical sales orders
  • Manage all orders from start to finish, expediting deliveries when necessary
  • Respond to any ad hoc customer issues

What you need for success:

  • Customer service backgroun
  • Experience working in a technical or administrative position
  • Experience working within Microsoft Office (Word, Excel, Outlook
  • Strong attention to detail
  • Ability to effectively communicate across all levels of the business
  • Fluency in both English and French

Overview

Since our beginning 30 years ago, we have introduced innovative and disruptive solutions that enable a more efficient, productive and safer world. We continue our leadership in developing market-leading lighting-class LEDs, lighting products and semiconductor products for power and radio frequency (RF) applications. We believe in unlocking the power and potential of technology, enabling the world to do more with less. We aim to transform the way people experience light and are also leading the innovation of Power/RF products that move us toward a more energy efficient future.

Be part of our future and have a direct impact while working for an organization that provides a place to work alongside brilliant people, a competitive total rewards package, and a problem solving culture. We invite you to submit an application if you feel we would be a good fit.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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